To: Anyone Looking for a Quality Custom Home Builder
We are writing to strongly recommend Hayes Construction Corporation to anyone looking for an exceptional custom home builder who is competent, reliable and delivers on schedule a high quality and high value product. Throughout our home building project, Hayes Construction met the highest standards of professionalism and responsiveness to customer concerns.
In his initial meeting with the client, Bill Hayes reviews his building process and identifies what a client should expect of his company and what he expects of his client, and lays out a project time line (six to nine months). He clarifies that if there are contingencies that he cannot anticipate, those may raise the price of a project above contract price (we had bad soil that had to be remediated). In addition, he provides his client the opportunity to participate in the formulation of the project contract price by including their estimates, based on their choices, of the costs of such items as kitchen appliances, carpeting, countertops, cabinets etc. That enables those costs, rather than a general allowance, to be included fully in any financing that may be required for the project. Moreover, unlike many builders, Bill does not mark up these items by ten or twenty per cent. He charges his client whatever the vendor charged and he will share the invoice. Based on our experience, Hayes Construction delivers a high value product at a very reasonable price.
Another positive aspect of working with Bill Hayes is that he does not require all decisions about the house to be made up front prior to contract signature. For decisions about roofing, brick color, siding color, garage door style etc., Bill contacts the client about a month prior to the decision time and explains what is needed and what vendor to contact if necessary.
Finally, the sub-contractors that Bill Hayes uses for electrical, plumbing etc. are all professionals that are very respectful of their work environment. Because our building project was undertaken in our residential neighborhood (we demolished our old home and built a new one on the same site) we were particularly concerned about the impact of the project on our neighbors. Throughout the project Bill Hayes and his team were extremely respectful of our neighbors and maintained an exceptionally clean work site.
Overall, our experience working with Hayes Construction was very professional and rewarding.
Robert and Carla Toenniessen
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